[rt-users] No permission notify

Kenneth Crocker KFCrocker at lbl.gov
Wed Aug 20 13:52:23 EDT 2008


Curtis,


	Try removing those permissions from EVERYONE and UNPRIVILEGED to 
PRIVILEGED only. Hope this helps.

Kenn
LBNL

On 8/20/2008 10:48 AM, Curtis Bruneau wrote:
> Is there any way to not notify the sender when they don't have permission? I don't mind the root@ notification but spammers just hammer all our queues and the closed ones don't have a spam filter on it .. so it causes tons of backscatter (spoofed sender returns spam). All our public queues are controlled mostly through web forms and other apps, so there's no reason to notify anyone about permissions in these cases for us. If there's any reason why this would be a bad idea I wouldn't mind hearing too.
> 
> --
> /RT could not load a valid user, and RT's configuration does not allow
> for the creation of a new user for this email (spam at backscattervictim.com).
> 
> You might need to grant 'Everyone' the right 'CreateTicket' for the
> queue queue::blah.
> --
> 
> /Thanks
> Curtis
> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> 
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com
> 




More information about the rt-users mailing list