[rt-users] Any differences between?

[Drew Barnes]

I think OwnTicket means someone can assign a ticket to you but you can't 
take it yourself but I have been mistaken before.

Gaurav Ghimire wrote:
> Hi,
>
> Are there any differences between the rights "OwnTicket" and 
> "TakeTicket" they sound similar I doubt if the job is same as well.
>
> Regards,
>
> Gaurav
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-- 
Drew Barnes
Applications Analyst
Network Resources Department
Raymond Walters College
University of Cincinnati