[rt-users] Agent reply to customer - initiated by mail?
kschmitte
kschmitte at voiceobjects.com
Fri Aug 22 09:38:12 EDT 2008
Hello Ruslan,
Thanks for the help!
I'll try it - and I have even seen that setting some things can be done with
a RT "AddOn".
Now I "just" need to set up mail usage for my RT to see it working ;)
Thanks again!
Kai
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