[rt-users] Design/usage question

Jerrad Pierce jpierce at cambridgeenergyalliance.org
Mon Aug 25 11:19:52 EDT 2008


On Mon, Aug 25, 2008 at 10:59, Roedel, Mark <MarkRoedel at letu.edu> wrote:

>  Have you looked at creating a list of "Reminders" in the ticket?  We use
> them as a way of creating a checklist to track multi-task processes (for
> example, all the things that need to be done to activate a new employee –
> various system accounts, long distance calling PIN, etc.) within a single
> ticket.
>
But the phases are of indeterminate length and also, consequently, have no
date.
This would also probably clash with RTx::Calendar if I, or anyone else is
ever able to get it
(or similar functionality) working in 3.8?
-- 
Cambridge Energy Alliance: Save money & the planet
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