[rt-users] Issues on RT 3.8.1

rmp dmd rmp.dmd1229 at gmail.com
Tue Aug 26 15:30:29 EDT 2008


Thank you for all the replies.

I will try later on adjusting the links.


There are no logs from apache2/error.logs when click
Home->Tickets->configuration but will ask me to log again.  Here's the
access.log

192.168.1.1 - - [26/Aug/2008:15:25:47 -0400] "GET /rt/ HTTP/1.1" 301 384 "
http://mydomain.com/rt/index.html" "Mozilla/4.0 (compatible; MSIE 7.0;
Windows NT 5.1; .NET CLR 2.0.50727)"
192.168.1.1 - - [26/Aug/2008:15:25:47 -0400] "GET /rt/index.html HTTP/1.1"
200 22880 "http://mydomain.com/rt/index.html" "Mozilla/4.0 (compatible; MSIE
7.0; Windows NT 5.1; .NET CLR 2.0.50727)"
192.168.1.1 - - [26/Aug/2008:15:25:48 -0400] "GET /rt/Search/Simple.html
HTTP/1.1" 200 6796 "http://mydomain.com/rt/index.html" "Mozilla/4.0
(compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727)"
192.168.1.1 - - [26/Aug/2008:15:25:49 -0400] "GET /rt/Search/Build.html
HTTP/1.1" 200 37896 "http://mydomain.com/rt/Search/Simple.html" "Mozilla/4.0
(compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727)"
192.168.1.1 - - [26/Aug/2008:15:25:50 -0400] "GET /rt/Tools/index.html
HTTP/1.1" 200 5066 "http://mydomain.com/rt/Search/Build.html" "Mozilla/4.0
(compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727)"



On Tue, Aug 26, 2008 at 2:20 PM, Rainer Duffner <rainer at ultra-secure.de>wrote:

>
>  Am 26.08.2008 um 17:15 schrieb rmp dmd:
>
>  Hi,
>
> First, I'd like to say great job on putting up an excellent documentation
> that is easy to follow for upgrading 3.8.1. I'm newbie RT user/admin but
> was able to do the updagrade easily.
>
> I just have few minor issues on 3.8.1.
>
> - On "RT at Glance" the link for "Bookmarked Tickets", "10 highest priority
> tickets I own", "10 newest unowned tickets" are pointing for
> http://localhost/rt/Search/Results.html?format.......  How can change this
> link to http://mydomain.com/rt/Search/Results.html?format.......  ?
>
>
>
>
>
> I already asked this.
> It's a new option in RT_Config.pm that previously wasn't there (or wasn't
> necessary).
> I think it's $Webdomain.
>
>
>
>   - While I'm exploring the new interface 3.8.1, I stumble in this weird
> scenario which I'm not sure if it's normal or bug. when I click
> Home->Tickets->configuration, it will be on site
> http://mydomain.com/rt/Admin/index.html but it will ask me to log again.
> same thing when I click Home->simpleSearch->tickets->Tools, it will on site
> http://mydomain.com/rt/Tools/index.html but it will ask me to log again.
> I'm not sure what else is in ther but this may be nuisance.
>
>
>
> Haven't seen that one.
> What's in the log when you do that?
>
>
>
> Rainer
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20080826/b47f7d36/attachment.htm>


More information about the rt-users mailing list