[rt-users] Issues on RT 3.8.1

Ruslan Zakirov ruz at bestpractical.com
Tue Aug 26 17:07:11 EDT 2008


On Tue, Aug 26, 2008 at 7:15 PM, rmp dmd <rmp.dmd1229 at gmail.com> wrote:
> Hi,
>
> First, I'd like to say great job on putting up an excellent documentation
> that is easy to follow for upgrading 3.8.1. I'm newbie RT user/admin but was
> able to do the updagrade easily.
>
> I just have few minor issues on 3.8.1.
>
> - On "RT at Glance" the link for "Bookmarked Tickets", "10 highest priority
> tickets I own", "10 newest unowned tickets" are pointing for
> http://localhost/rt/Search/Results.html?format.......  How can change this
> link to http://mydomain.com/rt/Search/Results.html?format.......  ?
WebDomain option?

>
> - While I'm exploring the new interface 3.8.1, I stumble in this weird
> scenario which I'm not sure if it's normal or bug. when I click
> Home->Tickets->configuration, it will be on site
>  http://mydomain.com/rt/Admin/index.html but it will ask me to log again.
> same thing when I click Home->simpleSearch->tickets->Tools, it will on site
> http://mydomain.com/rt/Tools/index.html but it will ask me to log again. I'm
> not sure what else is in ther but this may be nuisance.
>
> Any ideas?
WebDomain or session corruption because of incorrect upgrade.

SHOW CREATE TABLE sessions;

>
> Thanks!
> Roehl
>
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-- 
Best regards, Ruslan.



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