[rt-users] Issues on RT 3.8.1

[Ruslan Zakirov]

`a_session` column is longtext what is WRONG and means that you HAVN'T
upgraded correctly.

Read UPGRADING.mysql, this column must be LONGBLOB.



On Wed, Aug 27, 2008 at 7:16 PM, rmp dmd <rmp.dmd1229 at gmail.com> wrote:
> Thanks for the reply Ruslan.
>
> I'm not that familiar with mysql but when I run
>
> SHOW CREATE TABLE sessions;
>
> I have this output which I believe does not indicate any corruption. How do
> I know if there is corruption
>
> RT3.8.1 is working fine only this weird occurence of asking to log-again
> after clicking items as indicated on the previous message.
>
> Has anyone encounter this?
>
> -Roehl
>
> --------------------------------------------------------------------------------------------------------------------------------------+
> | Table    | Create
> Table
> |
> +----------+--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
> | sessions | CREATE TABLE `sessions` (
>   `id` varchar(32) NOT NULL default '',
>   `a_session` longtext,
>   `LastUpdated` timestamp NOT NULL default CURRENT_TIMESTAMP on update
> CURRENT_TIMESTAMP,
>   PRIMARY KEY  (`id`)
> ) ENGINE=MyISAM DEFAULT CHARSET=latin1 |
> +----------+--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
> 1 row in set (0.00 sec)
>
> On Tue, Aug 26, 2008 at 5:07 PM, Ruslan Zakirov <ruz at bestpractical.com>
> wrote:
>>
>> On Tue, Aug 26, 2008 at 7:15 PM, rmp dmd <rmp.dmd1229 at gmail.com> wrote:
>> > Hi,
>> >
>> > First, I'd like to say great job on putting up an excellent
>> > documentation
>> > that is easy to follow for upgrading 3.8.1. I'm newbie RT user/admin but
>> > was
>> > able to do the updagrade easily.
>> >
>> > I just have few minor issues on 3.8.1.
>> >
>> > - On "RT at Glance" the link for "Bookmarked Tickets", "10 highest
>> > priority
>> > tickets I own", "10 newest unowned tickets" are pointing for
>> > http://localhost/rt/Search/Results.html?format.......  How can change
>> > this
>> > link to http://mydomain.com/rt/Search/Results.html?format.......  ?
>> WebDomain option?
>>
>> >
>> > - While I'm exploring the new interface 3.8.1, I stumble in this weird
>> > scenario which I'm not sure if it's normal or bug. when I click
>> > Home->Tickets->configuration, it will be on site
>> >  http://mydomain.com/rt/Admin/index.html but it will ask me to log
>> > again.
>> > same thing when I click Home->simpleSearch->tickets->Tools, it will on
>> > site
>> > http://mydomain.com/rt/Tools/index.html but it will ask me to log again.
>> > I'm
>> > not sure what else is in ther but this may be nuisance.
>> >
>> > Any ideas?
>> WebDomain or session corruption because of incorrect upgrade.
>>
>> SHOW CREATE TABLE sessions;
>>
>> >
>> > Thanks!
>> > Roehl
>> >
>> > _______________________________________________
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>> >
>> > Community help: http://wiki.bestpractical.com
>> > Commercial support: sales at bestpractical.com
>> >
>> >
>> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>> > Buy a copy at http://rtbook.bestpractical.com
>> >
>>
>>
>>
>> --
>> Best regards, Ruslan.
>
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>



-- 
Best regards, Ruslan.