[rt-users] Rights question: Admin Roles / System Group ACLs for specific queues

[Kenneth Crocker]

Nehmer,


	We grant the following rights globally (Configuration->Global->Group 
Rights):

	DelegateRights
	ModifyOwnMembership
	AdminGroupMembership
	SeeGroup
	ShowConfigTab

	the other rights you mentioned, we grant to the AdminCc role in the 
queue we want them to have those rights for. In all our queues, our 
AdminCc (for us, that's the person(s) that manage the queues) can modify 
the ACL for any System Group/Role for any queue that they are the 
AdminCc of. Hope this helps.


Kenn
LBNL

On 8/27/2008 12:39 AM, Nehmer Torben wrote:
> Hello together,
> 
>  
> 
> I have a question regarding RT 3.6.5: I have set up an ACL Scenario, 
> where I want a queue to be completely managed by a group. This works 
> remarkably well, however, one cavet remains:
> 
>  
> 
> I cannot get my administrative group to manage Queue Rights for System 
> Groups and Roles:
> 
>  
> 
>  
> 
> Managing User Defined groups works like a breeze, but I seem to be 
> missing something here.
> 
>  
> 
> The users in question do have the following rights on the Axapta Queue:
> 
>  
> 
> ·         AdminQueue
> 
> ·         AssignCustomFields
> 
> ·         ModifyACL
> 
> ·         modifyQueueWatchers
> 
> ·         ModifyScrips
> 
> ·         ModifyTemplate
> 
> ·         SeeQueue
> 
> ·         ShowACL
> 
> ·         ShowOutgoingEmail
> 
> ·         ShowScrips
> 
> ·         ShowTemplate
> 
>  
> 
> Is there anything I am missing?
> 
> Mit freundlichen Grüßen,
> Torben Nehmer
> 
> -------
> Torben Nehmer
> Diplom Informatiker (FH)
> Business System Developer
> 
> CANCOM Deutschland GmbH
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> Germany
> 
> Tel.: +49 8225 - 996-1118
> Fax: +49 8225 - 996-41118
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> 
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