[rt-users] rt 3.8.1. upgrade

jmoseley at corp.xanadoo.com jmoseley at corp.xanadoo.com
Wed Aug 27 13:57:31 EDT 2008


You've installed RT from a Fedora package and are now trying to upgrade
from source.  You are going to run into all sorts of problems...

Just install RT 3.8.1 from source as a new install in a DIFFERENT
directory.  Run configure, make testdeps, etc.

Then run the upgrade database steps, etc.  Lastly, modify the Apache RT
config to correct the paths to RT, mod_perl, etc.


James Moseley




                                                                           
             Nick Price                                                    
             <np121 at hotmail.co                                             
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                                       [rt-users] rt 3.8.1. upgrade        
                                                                           
             08/27/2008 12:28                                              
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Hi

I  have tried most thing to get 3.8.1 running without success so I have
done the following

1. installed fedora 9 as a clean install
2. yum update
3. yum install rt3

got it to work as I need it to http://localhost/rt3
(http://localhost  gives the apache welcome page) but get version rt-3.6.6

it installed it in /usr/share/rt3/html

next I downloaded rt-3.8.1.tar.gz

then

1. ./configure --prefix=/usr/share/rt3/html
2. make fixdeps
3. make upgrade
4. upgraded the database

the problem is if i now run http://localhost/rt3 i still get version 3.6.6

if I now change in/etc/httpd/conf.d/rt3.conf

from

PerlRequire /user/sbin/webmux.pl

to

PerlRequire /usr/share/rt3/http/bin/webmux.pl    i get 404 not found

What do i need to do to get rt-3.8.1 running as http://localhost/rt3 and
NOT as http://localhost

thanks

Nick

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