[rt-users] A few more GPG questions

Ruslan Zakirov ruz at bestpractical.com
Fri Aug 29 13:55:44 EDT 2008


On Fri, Aug 29, 2008 at 9:49 PM, Charlie Reddington
<charlie.reddington at gmail.com> wrote:
> Here's what I have done so far...
>
> I have a key setup for my helpdesk at example.com. I have added my public
> key to this one and have added helpdesk's key to my own. I have on the
> RT side added my key to be fully trusted.
>
> When I send an email into the helpdesk it goes into the ticket
> encrypted. From here I do not understand how to go about decrypting
> this message so the staff can see it. I also do not have any useful
> messages in my apache error logs any more about this, it looks like
> everything is fine from that point of view.
>
> As root I have gone under preferences and see a category for
> 'cryptography'. I imagine I need to find a way for me to choose which
> key to use to decrypt messages but I have no idea how to get this
> working.
>
> Here's my GPG config options in RT_SiteConfig.pm
>
> Set( %GnuPG,
>     Enable=>1,
>     OutgoingMessagesFormat=>'RFC',
>     AllowEncryptDataInDB=>0,
>     '--passphrase'=>'removed',
> );
> Set(@MailPlugins, 'Auth::MailFrom', 'Auth::GnuPG',
> );
>
> Any one want to chime in on what is the next step from here?
RT logs with debug level enabled.


>
> Thanks,
>
> Charlie
>
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-- 
Best regards, Ruslan.



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