[rt-users] Trying to get an attachment via command line interface rt show ticket/attachment ...
jesse at bestpractical.com
Mon Dec 1 10:59:03 EST 2008
On Sat 29.Nov'08 at 9:58:06 +0100, Tobias Heinz wrote:
> Dear All,
> I figured out the solution tonight. The attachment is UTF8 encoded when
> retrieved via rt show. I filtered it through tcs and it works now.
> rt show ticket/59134/attachments/365295/content | tcs -f utf -t 8859-1
> > $filenameTemp
> This gives me the binary file as it is retrieved from the web. There is
> a chance that this depends on the setting of your Postgres (client) and
> / or base operating system ...
This just seems...wrong. Can you tell me a bit more about what the
attachment was in the first place?
> Best regards
> Tobias Heinz
> Tobias Heinz schrieb:
>> Dear All,
>> I am trying to retrieve an attachment (application/pdf binary file) from
>> a ticket. I am using the rt command line interface.
>> When opening the attachment from the web the file (PDF) is fine.
>> rt show ticket/59134/attachments/365295/content
>> rt show ticket/59134/attachments/365295/content > /tmp/test.pdf
>> It gives me a file that is approx. 30% larger than the file itself. When
>> looking at the file, the clear-text part appears to be fine. The pdf
>> viewer tells me:
>> "File corrupt" or "graphics can not be rendered".
>> I have transferred the file via scp to a windows machine - same there.
>> Tried to use different pdf viewers on unix - all abended with errors.
>> Clicking the file using Download test.pf on the web rt in ticket 59134
>> frontend gives me a perfect error-free pdf ..
>> Does the cli use any kind of encoding? How can I decode/transform the file?
>> Thanks for any hint -
>> God bless
>> Tobias Heinz
>> Community help: http://wiki.bestpractical.com
>> Commercial support: sales at bestpractical.com
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
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> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
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