[rt-users] RTFM lost custom field info maybe?

Phil Labonte philfromwork at gmail.com
Mon Dec 1 17:21:17 EST 2008


Hello,

I have a hardware crash and I reinstaled RT and imported all the data.
Everything works fine.
I installed RT 3.6.5
I also install RTFM 2.4.0 and the install worked fine too.
I can see the articles of RTFM in RT but no the content.

I guess the custom field info was not stored in the database? Anyway
the hardware is pooched so I cannot get to any files.

Does this seem like a good explanation?
Does RTFM save any custom field info in the MySQL?

Where are those files(if they exist) so I can back them up going forward?



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