[rt-users] RTFM lost custom field info maybe?
Phil Labonte
philfromwork at gmail.com
Mon Dec 1 17:21:17 EST 2008
Hello,
I have a hardware crash and I reinstaled RT and imported all the data.
Everything works fine.
I installed RT 3.6.5
I also install RTFM 2.4.0 and the install worked fine too.
I can see the articles of RTFM in RT but no the content.
I guess the custom field info was not stored in the database? Anyway
the hardware is pooched so I cannot get to any files.
Does this seem like a good explanation?
Does RTFM save any custom field info in the MySQL?
Where are those files(if they exist) so I can back them up going forward?
More information about the rt-users
mailing list