[rt-users] RT - API problem with Custom Fields

Kenneth Crocker KFCrocker at lbl.gov
Tue Dec 2 15:40:58 EST 2008

TO all,

	We're having another problem with the API. According to 
http://wiki.bestpractical.com/view/CliBasics, Custom Fields on a Ticket 
can be populated via RT::Ticket->Create(). However, we have a Global CF 
called "Description" that is not being populated, and I suspect other 
custom fields are also being ignored, though supplied as arguments to 
Create(). Can anyone help?  Thanks.


More information about the rt-users mailing list