[rt-users] Notification to new owner when case "take"

[JohannS]

thanks, I have enabled this setting but since it is global this is causing
some problems...

When a client replies back to an email that was send out to them, they get
another email back with their message that was typed, so the same for the RT
users.

Is there any way to stop this, would have been so much easier if the
notifyactor was in the action list for scripts :)

Thanks
Johann



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