[rt-users] RT blown away somehow configging apache2?

Robert Munsch Munsch at phillycarshare.org
Fri Dec 5 17:51:28 EST 2008

Something horrible just happened.  I had a functional,
accepting-tickets-from-emails RT going, and went to add a virtual host
for another department's intranet site.

I wasn't doing anything with RT.  I was busy mucking up the apache
config, when I noticed during a restart


Warning: DocumentRoot [/opt/rt3/share/html] does not exist


And thought, what the hell?  Went to look, and somehow everything in
/opt/rt3 except etc/ and local/ was blown away.  Gone.  

The files in etc/ and local/ were the defaults, as from a fresh install.
The directories themselves have a timestamp of about an hour ago.


I immediately went very, very carefully through my bash_history.  I see
nothing like the nuke-all rm -rf you'd expect to find in a case like
this.  The entire rt3/ dir being blown away I could understand as a bad,
bad typo: the two new versions of etc/ and local/ with all others being
gone completely mystifies me.


Before I go putting this all back, I'd like to identify what happened if
possible.  I'm not sure where to even start looking.



Rob Munsch

IT Administrator

http://www.PhillyCarShare.org <http://www.PhillyCarShare.org> 

Our wheels.  Your freedom.

215-730-0988 x131


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20081205/40242b4a/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: Robert Munsch.vcf
Type: text/x-vcard
Size: 141 bytes
Desc: Robert Munsch.vcf
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20081205/40242b4a/attachment.vcf>

More information about the rt-users mailing list