[rt-users] Notify by email

[Robert Munsch]

I think you want to add a "watcher" to the queue as an Admin cc:

Queues -> Select queue -> "Watchers" on top bar just to the right of
Basics.

That's what I'm doing, anyway...

------------------------
Rob Munsch
IT Administrator
http://www.PhillyCarShare.org
Our wheels.  Your freedom.
215-730-0988 x131
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Darvin Denmian
> Sent: Monday, December 15, 2008 2:27 PM
> To: RT-Users at lists.bestpractical.com
> Subject: [rt-users] Notify by email
> 
> Hello,
> I need to be alerted via email when a new ticket is created in a
> queue. Is there a way to do that?
> Thanks.
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> 
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
-------------- next part --------------
A non-text attachment was scrubbed...
Name: Robert Munsch.vcf
Type: text/x-vcard
Size: 141 bytes
Desc: Robert Munsch.vcf
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20081215/499a91d7/attachment.vcf>