[rt-users] Latin Characters

Eliezer E Chávez eliezer.chavez at gmail.com
Thu Dec 18 14:31:28 EST 2008


Thanks Joop

Worked like a champ!

Regards!

On Thu, Dec 18, 2008 at 3:33 AM, Joop <JoopvandeWege at mococo.nl> wrote:

> Hello Eliezer,
>
> >> I installed RT as a solution to remove Remedy's AR in my company, but
> i'm
> >> having some troubles displaying spanish accented characters like á é í ó
> ú
> >> or ñ, so, if anybody has any ideas, will be very appreciated
> >>
> > Do you have something like "AddDefaultCharset UTF-8" in your apache
> > configuration?
> >
>
> I'm running RT also with Oracle as a backend and I modified my
> /etc/init.d/apache2. The first couple of lines read as follows:
> ==
> #!/bin/sh -e
> #
> # apache2        This init.d script is used to start apache2.
> #            It basically just calls apache2ctl.
>
> ENV="env -i LANG=C PATH=/usr/local/bin:/usr/bin:/bin
> NLS_LANG=AMERICAN_AMERICA.UTF8"
>  ==
>
> Notice the NLS_LANG at the end. That solved my problems with accented
> characters in the database.
> Specifying it in httpd.conf might work. I never have tried it. If you
> don't specify NLS_LANG in you environment the OCI (DBD::Oracle) will
> fallback to the OS default which for most of us will be LANG=C which
> doesn't know about accented characters. Correct me if I'm wrong.
>
> Regards,
>
> Joop
>
>
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-- 
Eliezer E Chávez
+58-416-6125676
eliezer.chavez at gmail.com
>>http://www.bumeran.com.ve/cv/eliezer-chavez
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