[rt-users] Get CustomField value when CF type is "Ticket Transaction"

Monti gmail monti.mail at gmail.com
Mon Dec 22 02:54:39 EST 2008


Guys, I'm desperately looking for a solution.

How can I ready a CF value of a transaction type CF?

On Sat, Nov 15, 2008 at 10:27 PM, Monti gmail <monti.mail at gmail.com> wrote:
> Hi Kevin, thanks for replying.
> Yes I did try replacing " my $val =
> $Ticket->FirstCustomFieldValue("$target_name");"
> to  my $val = $Transaction->FirstCustomFieldValue("$target_name");
>
> where:
>  my $Transaction = $self->TransactionObj;
>  my $Ticket = $self->TicketObj;
>
> but still, the value is empty.
>
>> Have you called FirstCustomFieldValue on a Transaction object (since
>> this Custom
>> Field applies to Transactions and not Tickets)?
>>
>> -kevin
>



More information about the rt-users mailing list