[rt-users] Database transfer from OTRS to RT

Jesse Vincent jesse at bestpractical.com
Sat Dec 27 14:26:11 EST 2008

> Has anyone ever switched from OTRS to RT before?  Is there away to import all
> my tickets from OTRS to RT?

We've definitely worked with clients who have moved from OTRS to RT,
though they've all decided to ditch their history and make a fresh start
with RT.  Do you have in-house developers who might be interested in
helping to build out a converter?

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