[rt-users] Database transfer from OTRS to RT
agentc0re at gmail.com
Sun Dec 28 01:20:20 EST 2008
Wayne Richardson wrote:
> Sup jon! Fancy seeing you on the RT list.
> The Jesse that replied to you is the lead developer. What does RT do
> better than OTRS?
Well we haven't used it much but one thing is for sure that it's much
easier to setup than OTRS.
It also looks a lot cleaner than OTRS. Meaning, it's showing me what I
need rather than what I don't want and vise versa.
I'd have to get back to you on more specifics later on. I really just
wanted to try it out so I could see if it was worth switching.
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