[rt-users] Question Regarding Child tickets

[Greg Evans]

Hello,

 

I was looking into child tickets and came across this webpage:

 

http://wiki.bestpractical.com/view/CreateChildTicket

 

It seemed unclear on the wiki if this was the correct way to do this or not
and if I needed to implement the first solution or the second or both.
Additionally at the bottom it says that it doesn't work, so I am confused as
to how to implement this.  If anyone could shed some light on it for me,
that would be fantastic.

 

Thanks in Advance

 

Greg Evans

 

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