[rt-users] Attachments over a few hundred KB not working

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Mon Feb 4 08:35:43 EST 2008


Check your max_allowed_packet variable in my.cnf

Sevan / Venture37 wrote:
> the only thing that appears in the apache error log is:
> [Sun Feb  3 05:46:56 2008] [crit]: Transaction not committed. Usually indicates a software fault.Data loss may have occurred (/usr/local/rt3/lib/RT/Interface/Web/Handler.pm:195)
>
>
> This is on a fresh install of FreeBSD 7.0-RC1 & RT 3.63 from ports using mysql & apache 1.3
>
>
> Sevan / Venture37
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