[rt-users] 3.6.5 Clickable links

[Mathew]

Ahhh...duh.  So instead of copying ShowMessageStanza to local/html/Ticket I create a new directory and place Default within it.  For some reason, it seems so obvious even though it wasn't stated any different.

Keep up with my goings on at http://theillien.blogspot.com

Toby Darling wrote:
> Mathew
> 
>> I'm trying to sort this out.  I'm looking at Shane's modification to
>> Dirk's callback but I can't figure out where to place it in
>> local/html/Tickets/ShowMessageStanza.  That file already has a
>> <%init> section.
> 
> You should put the code in 
> $your-rt-path/local/html/Callbacks/your_callbacks/Ticket/Elements/ShowMessageStanza/Default
> 
>>> http://wiki.bestpractical.com/view/ClickableLinks
> 
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