[rt-users] Ideas on best way to do this?

Todd Chapman todd at chaka.net
Wed Feb 6 13:35:55 EST 2008


Let's not delude ourselves. Most of RT is very flexibly designed, but it's
not perfect. Maybe RT4 will be perfect but I doubt it.

I agree with your other points though. Leave the requestor field alone and
turn off email to the requestor if that is what is desired.

-Todd
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