[rt-users] Ideas on best way to do this?

Leonid Mamchenkov leonid at mamchenkov.net
Wed Feb 6 19:03:25 EST 2008


Ruslan,

On Feb 7, 2008 1:31 AM, Ruslan Zakirov <ruz at bestpractical.com> wrote:
> What we have:
> * User has Organization field
> * RT has support for searches like "Requestor.Organization = 'X'"
>
> What you have to do:
> * maintain users' field
> * replace "More about X" box with "More about X's company Y"

Thanks a lot for your reply.  That gives so much to think about!  I'll
definitely dig deeper into it too.

-- 
Leonid Mamchenkov
http://mamchenkov.net



More information about the rt-users mailing list