[rt-users] Emailing tickets search result

[Eynat Nir Mishor]

Thanks - it does the job, but it has two drawbacks:

1. It produces very simple textual output.  I would like to send a richer
HTML output similar to how search results appear in RT.

2. It is hard to customize.  I would like to use a template mechanism for
easy customization that my occur later in time.

Eynat

-----Original Message-----
From: Toby Darling [mailto:darling at ccdc.cam.ac.uk] 
Sent: Wednesday, 06 February 2008 7:24 PM
To: Eynat Nir Mishor
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Emailing tickets search result

Hi

> Example for usage: every night email the manager a list of all tickets
that
> were created in the past day and how they divide by current status.

Simple command line:

for s in open new resolved; do
   echo "=== $s ==="; rt list -s "created = 'today' AND status = '$s'"; 
done | mail ...

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