[rt-users] Tasks

Candelario, Bill Candelario at zoominfo.com
Thu Feb 7 16:24:49 EST 2008


Hi,
 
Is there a way to create Queue called "Tasks" and when creating a task
and assigning it to an owner, that it actually emails the owner of the
ticket.  I tried using the "OnCreate..NotifyOwner" scrip but it didn't
work. Any suggestions?
 
I'm using version 3.6.4
 
Thanks,
Bill
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