[rt-users] Custom Field size

Todd Chapman todd at chaka.net
Thu Feb 7 16:29:14 EST 2008


MessageBoxWidth determines the size of things such as the Reply box on the
ticket update page. It doesn't affect CFs at all.

On 2/7/08, Kenneth Crocker <KFCrocker at lbl.gov> wrote:
>
> To all,
>
>
>         My turn!!!  Awhile back, I asked about how to increase the size of
> a
> custom Field I defined as "Fill in one text area". It all works fine,
> but the size is like really, really, really small. I wanted to make the
> box (where the user would type his stuff) much bigger. I was told to
> change the size of "RT::MessageBoxWidth. I did. I made it
> "Set($MessageBoxWidth , 180);" and when I bounced RT, the box doesn't
> look any different. I created a ticket and when I typed info in the
> field, same small box and look. Sooooooo, does anyone have a solution to
> that one? I would greatly appreciate it. Thanks.
>
>
> Kenn
> LBNL
>
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