[rt-users] Custom Field size

[Todd Chapman]

RT has a callback to change what component is used to edit/display a CF. I
wrote a callback that made it easy to override the component to be used for
a specific CF.

Here is the callback:

$ cat
/opt/rt3/local/html/Callbacks/my_company/Elements/EditCustomField/EditComponentName

<%INIT>
return unless $CustomField;

if ( $CustomField->FriendlyPattern =~ /\WTime\W/ ) {
    $$Name = $m->callers(1)->dir_path . "/CustomFields/TimePicker";
    return;
}

my
$Comp = $CustomField->Name;
$Comp =~ s/\W/_/g;
$Comp = $m->callers(1)->dir_path . "/CustomFields/EditCF_$Comp";

$$Name = $m->comp_exists($Comp.$CustomField->id) ? $Comp.$CustomField->id
       : $m->comp_exists($Comp)                  ? $Comp
       : $$Name;
</%INIT>
<%ARGS>
$Name
$CustomField => undef
$Object => undef
</%ARGS>

With that in place I can just drop a new component in the right place to get
the desired behavior. Here is one what does what you want:

$ cat /opt/rt3/local/html/Elements/CustomFields/EditCF_Change_Description

<& /Elements/EditCustomFieldText, %ARGS, Rows => 10, Cols => 40 &>


This is handy for all sorts of things.

-Todd

On 2/7/08, Kenneth Crocker <KFCrocker at lbl.gov> wrote:
>
> To all,
>
>
>         My turn!!!  Awhile back, I asked about how to increase the size of
> a
> custom Field I defined as "Fill in one text area". It all works fine,
> but the size is like really, really, really small. I wanted to make the
> box (where the user would type his stuff) much bigger. I was told to
> change the size of "RT::MessageBoxWidth. I did. I made it
> "Set($MessageBoxWidth , 180);" and when I bounced RT, the box doesn't
> look any different. I created a ticket and when I typed info in the
> field, same small box and look. Sooooooo, does anyone have a solution to
> that one? I would greatly appreciate it. Thanks.
>
>
> Kenn
> LBNL
>
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