[rt-users] Custom Field size

[Kenneth Crocker]

Todd,

	Some of it, yes. I know how to create the directories/files, but I 
still don't see how that will make the box for the CF entry bigger.


Kenn
LBNL

On 2/7/2008 2:06 PM, Todd Chapman wrote:
> Kenneth,
> 
> Yes, include the <%INIT> line.
> 
> You have to make the directory /opt/rt3/local/html/Callbacks
> /my_company/Elements/EditCustomField/ and create the file EditComponentName.
> 
> Then create the directory /opt/rt3/local/html/Elements
> /CustomFields/.
> 
> Now for every CF you want to modify the display of you create a file in 
> that directory. For edit mode you create the file
> EditCF_my_cf_name. That is, "EditCF" + your CF name with all 
> non-alphanumeric characters replaces with underscores.
> 
> In the example I gave you just end up calling the same component RT 
> would have normally called, but override the Rows and Cols options.
> 
> Does that make sense?
> 
> -Todd
> 
> 
> On 2/7/08, *Kenneth Crocker* <KFCrocker at lbl.gov 
> <mailto:KFCrocker at lbl.gov>> wrote:
> 
>     Todd,
> 
> 
>             That's pretty cool. Any answer as to why the first
>     instruction I got
>     doesn't work? I more curious than anything else. I'm still REAL new to
>     the UNIX world and perl and more of n Administer at this point. I've
>     written some simple scrips but no code that involves callbacks,
>     subroutines, etc. My hero once said "a good man always knows his
>     limitations". So I'm learning this stuff painfully slow. For example:
> 
>             I assume $ cat means you want me to put the code that starts
>     with the
>     line return .... into ".../Elements/EditCustomField/EditComponentName".
>     Do I include the <%init> line? Also, how will RT know that I want just
>     the one CF to be bigger and what size? What is "<%ARGS>"? Does all of
>     that code go in "/EditCustomField/"? Is that a directory? Is
>     "/EditComponentName" a file and does it hold the "</%ARGS>" part of the
>     code?
>             As you can see, I know very little about any perl code that
>     is the
>     least bit complicated. If I understood your code better, I'd more than
>     likely use it as my 35 years of coding in 20 other languages taught me
>     that hard-coding and redundant coding is BAD, BAD, BAD. Thanks.
> 
> 
>     Kenn
>     LBNL
> 
>     On 2/7/2008 12:57 PM, Todd Chapman wrote:
>      > RT has a callback to change what component is used to
>     edit/display a CF.
>      > I wrote a callback that made it easy to override the component to be
>      > used for a specific CF.
>      >
>      > Here is the callback:
>      >
>      > $ cat
>      >
>     /opt/rt3/local/html/Callbacks/my_company/Elements/EditCustomField/EditComponentName
>      >
>      > <%INIT>
>      > return unless $CustomField;
>      >
>      > if ( $CustomField->FriendlyPattern =~ /\WTime\W/ ) {
>      >     $$Name = $m->callers(1)->dir_path . "/CustomFields/TimePicker";
>      >     return;
>      > }
>      >
>      > my
>      > $Comp = $CustomField->Name;
>      > $Comp =~ s/\W/_/g;
>      > $Comp = $m->callers(1)->dir_path . "/CustomFields/EditCF_$Comp";
>      >
>      > $$Name = $m->comp_exists($Comp.$CustomField->id) ?
>     $Comp.$CustomField->id
>      >        : $m->comp_exists($Comp)                  ? $Comp
>      >        : $$Name;
>      > </%INIT>
>      > <%ARGS>
>      > $Name
>      > $CustomField => undef
>      > $Object => undef
>      > </%ARGS>
>      >
>      > With that in place I can just drop a new component in the right
>     place to
>      > get the desired behavior. Here is one what does what you want:
>      >
>      > $ cat
>     /opt/rt3/local/html/Elements/CustomFields/EditCF_Change_Description
>      >
>      > <& /Elements/EditCustomFieldText, %ARGS, Rows => 10, Cols => 40 &>
>      >
>      >
>      > This is handy for all sorts of things.
>      >
>      > -Todd
>      >
>      > On 2/7/08, *Kenneth Crocker* <KFCrocker at lbl.gov
>     <mailto:KFCrocker at lbl.gov>
>      > <mailto:KFCrocker at lbl.gov <mailto:KFCrocker at lbl.gov>>> wrote:
>      >
>      >     To all,
>      >
>      >
>      >             My turn!!!  Awhile back, I asked about how to
>     increase the
>      >     size of a
>      >     custom Field I defined as "Fill in one text area". It all
>     works fine,
>      >     but the size is like really, really, really small. I wanted
>     to make the
>      >     box (where the user would type his stuff) much bigger. I was
>     told to
>      >     change the size of "RT::MessageBoxWidth. I did. I made it
>      >     "Set($MessageBoxWidth , 180);" and when I bounced RT, the box
>     doesn't
>      >     look any different. I created a ticket and when I typed info
>     in the
>      >     field, same small box and look. Sooooooo, does anyone have a
>     solution to
>      >     that one? I would greatly appreciate it. Thanks.
>      >
>      >
>      >     Kenn
>      >     LBNL
>      >
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