[rt-users] RT creates a new session every 'Take', 'Update Ticket', 'Save'

[Paulo Filipe Andrade]

SOLVED

Ok i found out what was wrong, I had a trailing '/' in $WebBaseURL,  
and whenever I performed one of those actions the url changed to  
something like:

http://server.com//rt/

Because of the two forward slashes after the hostname the already  
stored cookie wasn't being sent. Removing the trailing slash from the  
$WebBaseURL solved it.

Thank you for your time.

Paulo F. Andrade
pauloandrade at ist.utl.pt

On Feb 11, 2008, at 6:56 PM, Paulo Filipe Andrade wrote:

> Hi,
>
> I'm testing out rt3.6.6 and found that every time I create a ticket,
> update a ticket, or take a ticket (possibly even with more actions) I
> get sent back to the login page.
>
> In the logs  everything seems fine..
>
> I have set firefox to ask me before storing cookies, and found that
> whenever I click one of the mentioned actions I get a new session
> cookie. Of course, in the new session I'm not yet authenticated,
> therefore I get sent back to the login page.
>
> I'm using postgres, but have also tried setting $WebSessionClass to
> 'Apache::Session::File', but the problem persists.
>
> I have searched and found many others with this type of problem
> (example: http://www.gossamer-threads.com/lists/rt/users/58833?search_string=back%20to%20login;#58833)
> , but have not found a solution!
>
> Any guidance toward debugging this is welcome!
>
> Paulo F. Andrade
> pauloandrade at ist.utl.pt
>
>
>
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