[rt-users] Not getting queue name in replies...
Roy Sowa
Roy.Sowa at rcmp-grc.gc.ca
Thu Feb 14 14:27:05 EST 2008
Help..
I don't know how , but i broke it...
I send a new request via email to a Queue nam at RT.......
Ticket is received O.k. in RT...
I get my autoreply message and the FROM: has the proper Queue name.... ( good )
I reply to the the autoreply message ( good)
I use the RT gui and reply to this new ticket ticket...
mail goes out...
BUT the from: field has my username ( not the queue name )
the Reply-To field has the queue name...
The email I get as the user has " username at RT...." in the FROM:
subject line makes correct reference to the ticket..
Replying to ticket does not work ...
quickly troubleshooting
3.6.5 mysql
What did I do to muck it ...
advice asap
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