[rt-users] RT could not load a valid user

[Ruben Lehmann]

Hi Everyone

Sometimes I do get this error message. But I set the global right
'ReplyToTicket' to 'Everyone' !

Any Ideas?

 

 

------Error Message----------

RT could not load a valid user, and RT's configuration does not allow
for the creation of a new user for this email (example at example.com).

You might need to grant 'Everyone' the right 'ReplyToTicket' for the
queue Example.

------Error Message----------

 

Thanks and regards

Ruben

 

Monzoon Networks AG
Ruben Lehmann
Network Engineer

Riedthofstrasse 124, CH-8105 Regensdorf
tel: +41 43 500 04 76 mobile: +41 78 656 47 72
<http://www.plaxo.com/click_to_call?src=jj_signature&To=%2B41+78+656+47+
72&Email=rlehmann at monzoon.net> 



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