[rt-users] Email from RT landing in yahoo bulk folder

[Asrai khn]

On Feb 17, 2008 9:32 PM, Erek Dyskant <erek at blumenthals.com> wrote:

>
> RT includes a Precedence: Bulk header, which is normally a hint to
> vacation autorepliers that an autoreply is not wanted.  However, Yahoo
>  sticks any Precedence: Bulk mail into the bulk folder.
>
> If it's a problem you really need fixed, it'd be possible to hack the
> RT code to not include a Bulk header when sending to Yahoo domains.
> I'm probably going to do this soon as I have a lot of Yahoo users, and
> Yahoo doesn't seem likely to change this particular policy.
>
>
>
Yes we have already (few months back) patched RT not add 'Precedence: bulk'
to emails, however yahoo  problem exists even after that.

If you are interested in disabling 'Precedence: bulk' then you can easily do
it in a file

/usr/lib/perl5/vendor_perl/5.8.8/RT/Action/SendEmail.pm (we have rt
installed from rpm your path may be different)

and then comment lines saying ...

$self->SetHeader( 'Precedence', "bulk" )
unless ( $self->TemplateObj->MIMEObj->head->get("Precedence") );

Regards. Askar
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