[rt-users] modify ticket changes are not completing, the page hangs during submission

[Tom Hodder]

Hi,

I have got a problem with rt 3.6.5 on rhel4. This was working fine, and
I can see no changes to configuration in the last few days (that I have
made)

If I open a ticket from the home page, and add a comment and change the
status to resolved, the page does no complete loading. And just sits and
spins the loading icon.

If I cancel and go back to the home page and find the ticket, the status
has been updated and relevant emails have been sent out. The only
problem seems to be the web page did not update.

There does not seem to be anything interesting in the debug log;

[Tue Feb 19 12:30:21 2008] [debug]: About to think about scrips for
transaction #6285 (/opt/rt3/lib/RT/Transaction_Overlay.pm:167)
[Tue Feb 19 12:30:21 2008] [debug]: About to prepare scrips for
transaction #6285 (/opt/rt3/lib/RT/Transaction_Overlay.pm:171)
[Tue Feb 19 12:30:21 2008] [debug]: Found 2 scrips
(/opt/rt3/lib/RT/Scrips_Overlay.pm:365)
[Tue Feb 19 12:30:21 2008] [debug]: About to commit scrips for
transaction #6285 (/opt/rt3/lib/RT/Transaction_Overlay.pm:180)

and that is where is hangs...

Any ideas on that?

Many Thanks,

TomH