[rt-users] Email from RT landing in yahoo bulk folder

Nadeem Faruque faruque at ebi.ac.uk
Tue Feb 19 09:13:07 EST 2008


Vivek Khera wrote, On 18/02/2008 18:47:
> On Feb 17, 2008, at 11:32 AM, Erek Dyskant wrote:
> 
>> RT includes a Precedence: Bulk header, which is normally a hint to
>> vacation autorepliers that an autoreply is not wanted.  However, Yahoo
>>  sticks any Precedence: Bulk mail into the bulk folder.
> 
> I disagree with that last statement.  Our RT originated-mail does not  
> end up in yahoo's bulk folder, unless the content somehow caused it.   
> It is not just because of the header.

Are you sure that this affects only emails sent from RT?
We found that Yahoo (at yahoo.cn, yahoo.co.uk, yahoo.mx, etc) was treating our emails very badly - some definite 
delivery deferrals and a lot of submitters reporting that they received no email.  NB this was with both mails from our 
current jitterbug system, and from our desktop mail clients.
I suspect that we had been greylisted and so our systems people registered our mail server at 
<http://help.yahoo.com/l/us/yahoo/mail/postmaster/defer.html>.  Hopefully the problem is now resolved.

It seems odd that they're clamping down so hard on incoming mail at the same time I've heard web forums admins 
complaining about spambots with valid yahoo addresses.

Nadeem

-- 
S.M. Nadeem N. Faruque
EMBL Nucleotide Database Curation Team
EMBL Outstation
Tel: +44 1223 494611                     Fax: +44 1223 494472
The European Bioinformatics Institute    URL: http://www.ebi.ac.uk/
Email for data submissions: datasubs at ebi.ac.uk
Email for updates: update at ebi.ac.uk
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