[rt-users] Upgraded to 3.6.6 and superuser functionality missing
Karl Boyken
boyken at divms.uiowa.edu
Wed Feb 20 10:02:01 EST 2008
Nope not disabled:
mysql> select * from Principals where ObjectID=12;
+----+---------------+----------+----------+
| id | PrincipalType | ObjectId | Disabled |
+----+---------------+----------+----------+
| 12 | User | 12 | 0 |
+----+---------------+----------+----------+
1 row in set (0.00 sec)
Kenneth Crocker wrote:
> Karl,
>
>
> Now see if the Id number is disabled in the PRINCIPALS Tables.
>
>
> Kenn
> LBNL
>
> On 2/19/2008 12:39 PM, Karl Boyken wrote:
>> Kenn, is this what you mean?
>>
>> mysql> select * from Groups where Description='ACL equiv. for user 12';
>> +----+---------+------------------------+----------------+-----------+----------+
>>
>> | id | Name | Description | Domain | Type |
>> Instance |
>> +----+---------+------------------------+----------------+-----------+----------+
>>
>> | 13 | User 12 | ACL equiv. for user 12 | ACLEquivalence | UserEquiv |
>> 12 |
>> +----+---------+------------------------+----------------+-----------+----------+
>>
>> 1 row in set (0.01 sec)
>>
>> Karl
>>
>> Kenneth Crocker wrote:
>>> Karl,
>>>
>>> What do you get from the "GROUPS" table? There could be an
>>> "equivilancy ID" for that userID.
>>>
>>> Kenn
>>> LBNL
>>>
>>> On 2/19/2008 11:30 AM, Karl Boyken wrote:
>>>> One additional bit of info:
>>>>
>>>> When I run the Perl code from Wiki that's supposed to restore
>>>> superuser, I get "Principal 12 not found." root has id 12 in the
>>>> Users table. Here's the Perl code:
>>>>
>>>> /usr/bin/perl -I/opt/rt3/lib -MRT -e'RT::LoadConfig; RT::Init;
>>>> > my $u=RT::User->new($RT::SystemUser);
>>>> > $u->Load("root");
>>>> > ($val,$msg) = $u->PrincipalObj->GrantRight(Object=>
>>>> $RT::System, Right => "SuperUser");
>>>> > print "$msg\n"'
>>>>
>>>> In mysql, a "select * from Principals where id='12';" yields an
>>>> entry for root:
>>>>
>>>> +----+---------------+----------+----------+
>>>> | id | PrincipalType | ObjectId | Disabled |
>>>> +----+---------------+----------+----------+
>>>> | 12 | User | 12 | 0 |
>>>> +----+---------------+----------+----------+
>>>>
>>>> Karl
>>>>
>>>>
>>>> ------------------------------------------------------------------------
>>>>
>>>>
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>>
>
--
Karl Boyken, system administrator
karl-boyken at uiowa.edu
303A MLH, Dept. of Comp. Sci.
http://www.cs.uiowa.edu/~boyken/
The U. of Iowa, Iowa City, IA 52242 319-335-2730 (voice)
319-335-3668 (fax)
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