[rt-users] Missing "take" link for some users

[Keith Edmunds]

Any suggestions that could help with this? I had one off-list suggestion
to make sure that the user logged out/in after the permission change,
which was being done.

Thanks,
Keith

> RT 3.6.1
> 
> We have four users on this system. In "10 newest unowned tickets", one
> user has the ticket number as a link and also a 'take' link; the other
> three users have only a plain-text ticket number and no take link.
> 
> At first I thought this was down to permissions, but I have granted one
> use full global permissions and there has been no change.
> 
> Where should I be looking to try to resolve this?
> 
> Thanks,
> Keith