[rt-users] Missing "take" link for some users
Emmanuel Lacour
elacour at easter-eggs.com
Mon Feb 25 03:33:48 EST 2008
On Sun, Feb 24, 2008 at 07:18:25PM +0000, Keith Edmunds wrote:
> > Do they have the "OwnTicket" right for that queue?
>
> Yes, the user (for testing purposes) has full rights.
>
Maybe those users have different "RT at a glance" than global "RT at a
glance".
Look at the query used in his "RT at a glance", go on "advanced" in the
query builder and look the displya template to control if there is
links.
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