[rt-users] Query in script not working
Mathew Snyder
mathew.snyder at gmail.com
Mon Feb 25 14:00:10 EST 2008
I've got the dates working. However, the tickets retrieved are still based on
the day starting at 05:00:00 and ending the following morning at the same time.
How can I tell it to only return tickets from between 00:00:00 and 23:59:00?
Mathew
Stephen Turner wrote:
> Quoting Mathew Snyder <mathew.snyder at gmail.com>:
>
>> I'm trying to get all of the tickets which, for any given day, were
>> LastUpdated
>> 'yesterday'. When I do a search within RT using " LastUpdated =
>> '2008-02-24'
>> AND ( Queue = 'CustomerCare' OR Queue = 'TechOps' )" I'm shown 8
>> tickets.
>> However, when I run the following script I get nothing.
>>
>>
>
> Mathew,
>
> What do you get if you put 'print $yesterday' in your script? Also,
> printing
> $tix->BuildSelectQuery (after the FromSQL statement) will show you the
> actual
> sql statement being used, and might be helpful.
>
> Steve
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