[rt-users] behavior of email with multiple attachments
Ruslan Zakirov
ruz at bestpractical.com
Mon Feb 25 15:22:27 EST 2008
yep, only top most text part is treated as content of a transaction,
all other parts are treated as attachments. You can configure
notifications to attach those objects as well to outgoing emails. Read
about that on the wiki - page Template. As well, you can add links to
those parts instead of sending them, this is also described on the
wiki.
On Mon, Feb 25, 2008 at 11:09 PM, Chris Fabri <fabric at northwestern.edu> wrote:
> We had an issue in rt 3.6.3 where only part of a reply comes through in
> email, but the whole reply is visible in the web interface. It looks
> like the user sent (or had formatted) a reply as a couple of plain text
> attachements, and only the first attachment is making it through the
> email. The web reply has all the content displayed, and the plaintext
> attachements are visible there. Is this expected behavior? chris
>
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--
Best regards, Ruslan.
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