[rt-users] Adding components to the At a Glance

Jason Long jlong at messiah.edu
Mon Jan 7 15:07:53 EST 2008

Steve Cochran wrote:
> I'm wondering what the correct place to create a new section that can 
> be included in the At a Glance view. I'm looking to create a small 
> summary of requests a user has made (mini-self service list) that can 
> be added globally for all users.

This page has some clues:

In particular, check the "RT 3.6.0" heading.
Basically, you'll want to create a file named 
html/Elements/MyNewComponent (or similar).
Then modify the $HomepageComponents option in your RT config file to 
include MyNewComponent.
Then restart your web server.

Hope that helps,


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