[rt-users] MergeUsers Patch question

Dirk Pape pape-rt at inf.fu-berlin.de
Wed Jan 9 05:56:06 EST 2008


--Am 3. Januar 2008 14:25:24 -0800 schrieb Sean McCreadie 
<smccreadie at CanyonPartners.com>:

> I installed the MergeUsers Extension from Jesse and then I noticed the
> patch that Dirk has put up on the mailing list.  I tried to run the
> patch and it didn't work.  Im pretty new to this and have never tried to
> use the patch command before.  My question is should I be copying the
> Modify.html file from /share/html/Admin/Users to the local directory and
> then running the patch on it?  Or does it run on the original file in
> the share directory?  Thanks everyone in advance, im pretty confused on
> this one.

The mergeUsers Extensions will install a html/Admin/Users/Modify.html into 
the local or shared directory (I dont know which), but you should not use 
it because it is buggy. Instead you should use the 
html/Admin/Users/Modify.html from the original RT installation an patch it 
(before 3.6.5) or leave it as it is (>= 3.6.5, as the patch had been 
applied in the distribution).

With this Modify.html a callback will be enabled that allows to add some 
widget to the Admin/Users/Modify.html page.

Hence you only need to supply such a callback. The callback I had attached 
to the mail with my patch will enable the mergeUser functionality that were 
originally enabled by the Modify.html page supplied with mergeUsers.

To supply the callback just create the directory 
/path/to/rt/local/html/Callbacks/MergeUsers/Admin/Users/Modify.html/ and 
copy the file LeftColumnBottom from my mail in this directory.

After restarting apache and clearing mason cache, MergeUsers should be 


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