[rt-users] New appearence of "create a new ticket"

Marie-Noelle Dauphin dauphin at idris.fr
Tue Jan 15 08:09:29 EST 2008

We would like not to have "status entry list" when select  "create a new ticket"

But we would like to have the value "new" as default when we push "create" button.

how could we do that ? with a callback ?
thanks for your response

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