[rt-users] Add Requestor

[Pedro Bomente Filho]

Hi,

i've implanted RT in our organization and we've a problem.
The RT authenticates the users through LDAP server.
So, RT only create a user acount after the user sends a resquest to RT.
But, RT creates user acount with the requestor email, and our LDAP BD don't
authenticate user through the email address.
However, how do i create user acount from login? Example:

Creating
Name: user
from : user at domain.com

 Sorry my english. I don't write very well.

See you,
Pedro
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