[rt-users] RTFM Install Problem - not sure what to do

[Greg Evans]

I had tried that previously and forgot to put that in my last message. Here
are the results when I do that. I looked at /opt/rt3/lib and I didn't see
$RT::LocalPath defined anywhere in there.

Currently the RTFM directory lies in ~/Desktop/RTFM-<version>. Do I need to
place it elsewhere for the install?

Cannot find the location of RT.pm that defines $RT::LocalPath in: inc
/usr/lib/perl5/5.10.0/i686-linux /usr/lib/perl5/5.10.0
/usr/lib/perl5/site_perl/5.10.0/i686-linux /usr/lib/perl5/site_perl/5.10.0
/usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7
/usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5
/usr/lib/perl5/site_perl /us . /opt/rt3/lib /opt/lib/rt3 /opt/lib
/usr/local/rt3/lib /usr/local/lib/rt3 /usr/local/lib /home/rt3/lib
/home/lib/rt3 /home/lib /usr/rt3/lib /usr/lib/rt3 /usr/lib /sw/rt3/lib
/sw/lib/rt3 /sw/lib
Path to your RT.pm:  /opt/rt3/lib
Cannot find the location of RT.pm that defines $RT::LocalPath in: inc
/usr/lib/perl5/5.10.0/i686-linux /usr/lib/perl5/5.10.0
/usr/lib/perl5/site_perl/5.10.0/i686-linux /usr/lib/perl5/site_perl/5.10.0
/usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7
/usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5
/usr/lib/perl5/site_perl /us . /opt/rt3/lib /opt/lib/rt3 /opt/lib
/usr/local/rt3/lib /usr/local/lib/rt3 /usr/local/lib /home/rt3/lib
/home/lib/rt3 /home/lib /usr/rt3/lib /usr/lib/rt3 /usr/lib /sw/rt3/lib
/sw/lib/rt3 /sw/lib /opt/rt3/lib /opt/rt3/lib/rt3/lib /opt/rt3/lib/lib/rt3
/opt/rt3/lib/lib
Path to your RT.pm:  

Greg Evans
Internet Support
Hood Canal Communications
(360) 898-2481 ext.212 

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Emmanuel
Lacour
Sent: Friday, January 18, 2008 12:18 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RTFM Install Problem - not sure what to do

On Fri, Jan 18, 2008 at 08:54:21AM -0800, Greg Evans wrote:
> I am trying to get RTFM 2.2.1 installed and when I do the very first thing
> it says perl Makefile.pl this is what is returned.
> 
> I am not sure what $RT::LocalPath even is or even how to define it. If
> someone could be so kind as to tell a complete RT Newbie what I need to do
> to make this work, that would be fantastic.
> 
> # perl Makefile.PL 
> Cannot find the location of RT.pm that defines $RT::LocalPath in: inc
> /usr/lib/perl5/5.10.0/i686-linux /usr/lib/perl5/5.10.0
> /usr/lib/perl5/site_perl/5.10.0/i686-linux /usr/lib/perl5/site_perl/5.10.0
> /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7
> /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5
> /usr/lib/perl5/site_perl /us . /opt/rt3/lib /opt/lib/rt3 /opt/lib
> /usr/local/rt3/lib /usr/local/lib/rt3 /usr/local/lib /home/rt3/lib
> /home/lib/rt3 /home/lib /usr/rt3/lib /usr/lib/rt3 /usr/lib /sw/rt3/lib
> /sw/lib/rt3 /sw/lib
> Path to your RT.pm:  

Your RT seems located in /opt/rt3, so just type here "/opt/rt3/lib" then hit
"Enter".

> 
> 
> 
> # locate RT.pm
> /opt/rt3/lib/RT.pm
> /opt/rt3/lib/RT.pm.in
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