AW: [rt-users] Simple Question: CustomField of Type SelectOneValue /How to get the Description from a Scrip/Template?
Ham MI-ID, Torsten Brumm
torsten.brumm at Kuehne-Nagel.com
Mon Jan 21 08:56:27 EST 2008
Hi Emmanuel,
The error message is getting better ;-)
Jan 21 13:53:30 bruchtal-www3 RT: Template parsing error: Can't locate object method "First" via package "Shipment" (perhaps you forgot to load "Shipment"?) at template line 1. Stack: [template:1]
This is the correct Template, without any replacements:
To: {$Ticket->FirstCustomFieldValue('Occured in Module')->First->Description;}
Subject: {$Ticket->Subject}
A new ticket has been created in queue HAM.WEBDEV.KNLOGIN.SUPPORT.
{$RT::WebURL}Ticket/Display.html?id={$Ticket->id}
-------------
{$Transaction->Content()}
Created is the Ticket with the CF: Occured in Module set to Shipment.
Torsten
> Kühne + Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann (Vors.), Uwe Bielang (Stellv.), Bruno Mang, Alfred Manke, Thorsten Meincke, Mark Reinhardt (Stellv.), Jens Wollesen, Rainer Wunn (Stellv.), Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persönlich haftende Gesellschaft: Kühne & Nagel A.G., Sitz: Contern/Luxemburg Geschäftsführender Verwaltungsrat: Klaus-Michael Kühne
-----Ursprüngliche Nachricht-----
> Von: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] Im Auftrag
> von Emmanuel Lacour
> Gesendet: Montag, 21. Januar 2008 14:47
> An: rt-users at lists.bestpractical.com
> Betreff: Re: [rt-users] Simple Question: CustomField of Type
> SelectOneValue /How to get the Description from a Scrip/Template?
>
> On Mon, Jan 21, 2008 at 02:38:01PM +0100, Ham MI-ID, Torsten
> Brumm wrote:
> > Hi RT Users,
> > Just a simple questions (hopefully). Inside a scrip i can
> get the CF
> > Value with: $Ticket->FirstCustomFieldValue('CFNAME'). If i
> need to the
> > the corresponding Description to this value, can i get this with:
> > $Ticket->FirstCustomFieldValue('CFNAME')->Description ?!?
> >
>
> Should be:
>
> $Ticket->CustomFieldValues('CFNAME')->First->Description
>
> I think ...
>
> --
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