[rt-users] disable autoreply on one queue only?

Joop JoopvandeWege at mococo.nl
Tue Jan 22 03:22:22 EST 2008

Elijah Wright wrote:
> Hi,
> we need to do a bulk import of some emails into tickets, but we want 
> to not flood the original requestors with "ticket generation autoreplies".
> I see that we can disable autoreply by removing the global scrip that 
> does that;  however, we don't really want to remove it (and disable 
> autoreplies for other queues...) just because we want to do this one 
> bulk import.
> Is there an easy way to do this without taking our install offline 
> temporarily, and without having to simply induce administrative 
> downtime for the rest of the install?
There is an extension written by Dirk Pape which allows you to disable 
scrips on a global and at queue level. Took some searching but here is 
the URL to it:
Look for deactivate scrip-3.6.patch if you're using RT3.6.x


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