[rt-users] Email notification On Resolve if CF value is

Emmanuel Lacour elacour at easter-eggs.com
Tue Jan 22 11:57:02 EST 2008

On Tue, Jan 22, 2008 at 01:40:43PM -0300, sebsua at gmail.com wrote:
> Hi guys,
> We are looking for a script that triggers and email notification to an
> address if a Ticket is resolve with a CF specific value.
> CF name is "Billable", and status will be "YES".
> Anyone deal with this request?

Not exactly, but it would be easy for you to do it after reading some
examples on the wiki:


maybe OnResolveOnce + OnCustomFieldValueChange

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