[rt-users] Email notification On Resolve if CF value is

[Emmanuel Lacour]

On Tue, Jan 22, 2008 at 01:40:43PM -0300, sebsua at gmail.com wrote:
> Hi guys,
> 
> We are looking for a script that triggers and email notification to an
> address if a Ticket is resolve with a CF specific value.
> 
> CF name is "Billable", and status will be "YES".
> 
> Anyone deal with this request?
> 

Not exactly, but it would be easy for you to do it after reading some
examples on the wiki:

http://wiki.bestpractical.com/view/Contributions

maybe OnResolveOnce + OnCustomFieldValueChange