[rt-users] RTIR Custom Field Display

Wes Young wcyoung at buffalo.edu
Fri Jan 25 13:49:58 EST 2008


Does anyone know how RTIR hides it's custom fields from being displayed 
by the call:

<& /Ticket/Elements/ShowCustomFields, Ticket => $TicketObj &>

in the share/html/RTIR/Incident/Display.html ?

I mean, they hard code the values in, but somehow there is magic 
somewhere that keeps this command from presenting them?

Any ideas?
-- 
Wes Young
Network Security Analyst
University at Buffalo
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